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Loading large PDF file (105000+ pages) on PeopleSoft pt8.59.11 crashes web service

edited Nov 14, 2022 11:16PM in PeopleTools and Lifecycle Management - PSFT (MOSC) 4 commentsAnswered

Hi,

Question regarding cause of PeopleSoft web service to crash on load of large page number PDF file.

QUESTION:

Generating a very large number of pages pdf file and then viewing it via the "Report Manager" causes the web server to crash.

I've found a solution/workaround but dont understand why the web service should even crash in the first place.

Has anyone seen this issue before or can someone help me identify the cause of web service crash.


INFO:

This is on PeopleSoft pt8.59.11 and OEL8 server

Report type: BI Publisher

I did notice a spike in threads and cpu just as the service crashed. Logs show nothing out of the ordinary but that might just be me not knowing what to look for.

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