Enterprise Service Automation (ESA) - PSFT (MOSC)

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Travel and Expenses Approval process tage not working after image 41 update

edited Dec 16, 2022 2:08AM in Enterprise Service Automation (ESA) - PSFT (MOSC) 3 commentsAnswered ✓

Hello,

We implemented image update 41 about 2 months ago. Since then, our Expense Report Approval process stages that are set to 'Some Approvers Required' and 'Number of Approvers needed' = 1, are in fact requiring ALL approvers called in at that stage. I replicated this in 2 of our GL Business Units. Does anyone else have this issue?

I tried cloning the process definition, setting the Stage to 'All Approvers Required', saved, then set back to 1 approver required, saved. it's still routing to All approvers for that stage.

Regards,

Jennifer

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