Financial Management - PSFT (MOSC)

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refunds to customer that are not suppliers

in Financial Management - PSFT (MOSC) 1 commentAnswered ✓

Hi -

We have AP and AR installed and we are in the process of refunding a customer for an overpayment. However, this particular customer is not one of our Vendors. When processing the refund, the system gives an error message asking us to navigate to the Customer page and set up a Supplier ID. Should every customer be a Supplier? how can we bypass this issue?

we are in the process of upgrading to 9.2

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