How to Automate the Account Assignment from Level 1 to Level 2 Collector Groups and Vice Versa

Hi Oracle Experts,

In accordance with the Global Collections Policy, the Collections Activities are split between Level 1 and 2 Groups. The Level 1 Collections is primarily responsible for the collections of receivables that are aged <90 days while the Level 2 Collections responsibilities include managing collections of receivables aged >90 days and disputed invoices regardless of age. 

In the current Advanced Collections module, which is the standard tool that is aimed to be implemented globally, the assignment of accounts to appropriate Collector group based on the aged invoices are being done manually. For example, an account is initially assigned to Level 1 collections and when the aged invoices reached >90 days, Level 1 needs to manually re-assign this account to Level 2 Collectors as the system cannot do it automatically. Moreover, customer accounts with disputed invoices are being manually re-assigned to level 2 Collections from Level 1. Once the disputed invoice has been resolved and the invoices