Change a Collections Strategy Task Wait For days Not Updated against Customer
Hi,
I have an issue around the changing of the Collections Strategy Task wait for days which when made, I can see is reflected in the relevant Collections Strategy using the Task.
However, the update to the strategy does not make its way through to the strategy used by the Customer in Collections i.e. the Wait For date is not updated.
Process followed:
· I have increased the Collections Strategy Task Wait for days from 2 to 10.
· I can see the update in the Collections Strategy where the Task is being used.
Is the a process that needs to be run to apply the update to the customer strategy?