Payables and Cash Management - EBS (MOSC)

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Cancelled invoice retained invoice dollar amount greater than 0.00??

Our business runs Oracle EBS R12 12.2.9, and I'm the super user for the Accounts Payable module/payments module.

We have an invoice that was cancelled that retained the full dollar amount in spite of the invoice distribution lines being cancelled. Is this something that can be corrected using database tools, or would I need to initiate a service request for a more targeted solution?


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