Advanced Collections - EBS (MOSC)

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Cancelled receipt does not reopen the payment promise

in Advanced Collections - EBS (MOSC) 4 commentsAnswered ✓

EBS R12.2

IEX

A promise to pay was entered, an automatic receipt is created,and sent to the bank.

Meaning the Promise to Pay is marked as fullfilled.

Then the receipt is voided. The Invoice is now open again. However the status of the promise to pay is still fulfilled. We expect the status of the payment promise to be open again, with status Broken Promise.

Is this intended? Is this missing functionality? Is this a bug?

Anybody familiair with this?

Regards

Reina

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