Attention: To align with new corporate security policies, and to match policies adopted by other communities within Oracle, the My Oracle Support Community access requirements will change beginning September 18, 2025. MOSC will now require that member accounts in our community be associated to a *corporate* email address. This means that users with generic domains (such as gmail.com, yahoo.com, and others) will no longer be granted access to the discussion forums and ideas labs. If this policy affects you, act now to change the email address that is associated with your Oracle (and community) account. Alternatively, you can opt to create a new Oracle account that uses your corporate email domain.

Advanced Collections - EBS (MOSC)

Overdue Dunnings Plan - issue with aging bucket line

Sep 7, 2023 2:14PM in Advanced Collections - EBS (MOSC) 3 commentsAnswered ✓

Oracle Advanced Collection R12.2.9

Hello,

I am having some issues configuring the Dunnings Plan and it seems to be to do with the aging bucket and the aging bucket lines in the plan.

For a customer that has 2 delinquent invoices, one 6 days overdue and one 186 days overdue the invoices are not picked up in the custom aging bucket.

Does the Dunning Plan have to contain a line for invoice which is 186 days over due? When I add a line this does seem to work.

The requirement is to stop sending Dunning Letters when the invoice is over 90 days old, as this is when it is handed over to legal teams.

0

Howdy, Stranger!

To view full details, sign in to My Oracle Support Community.

Don't have a My Oracle Support Community account? Click here to get started.

Category Leaderboard

Top contributors this month