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EOEN email and bell icon alert notification

Hello All expert,

We are having a very weird issue with the email EOEN email and bell icon alert notification. When the email and alert notification process are run together, we are getting a duplication notification from the system. Is there an Oracle doc guide which will help to set up this EOEN alert and email notification together?

We are in 9.2 PUM42 tools 8.59.

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