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There is an account that did not receive the forgotten password verification email and is not in spa

edited Oct 26, 2023 3:18AM in Getting Started in MOSC 1 commentAnswered

We have an account that forgot the password, so we applied to reset the password. However, we did not receive the forgotten password verification letter. I asked Oracle and you said that this account does not exist, but I saw here that there is indeed this account and the Support Identifiers he applied for. status is active

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