Order Management - EBS (MOSC)

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Workflow Notifications cannot be closed

in Order Management - EBS (MOSC) 2 commentsAnswered

Hello,

We are using EBS 12.2.9.

We have a user who has historic notifications that cannot be cleared.

The 'Open' notifications relate to POs which have already been approved. When I attempt to approve them in the notification I get the following error:

ORA-20002: 3100: Item 'XXPOAPRV/8691275-771793' does not exist.

I am also unable to 'Close' them as the system as I am informed by a system message that is requires a response (although it is already approved).

Please can you advise how we can clear/remove these old notifications.

Thanks in advance.

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