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Advanced Collections - EBS (MOSC)

Exclude from & Include in Dunning Action work in Action Tab in Collector's Form in CWQ

Nov 8, 2023 8:57AM in Advanced Collections - EBS (MOSC) 3 commentsAnswered

Dear EBS Experts,

We would like to again seek your guidance and expertise in the following:

How does Exclude from & Include in Dunning Action work in Action Tab in Collector's Form in CWQ
What is the query behind this function?
Is it relevant or irrelevant if the Payment Status is Current? Meaning do we need to highlight or grey out this Dunning Action functionality to ensure that the invoice will not be included in the Delinquent invoices?

Appreciate your kind assistance and guidance.

Kindest regards,

Elizabeth

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