Advanced Collections - EBS (MOSC)

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Dunning Status Report Missing Destination

edited Nov 17, 2023 12:39PM in Advanced Collections - EBS (MOSC) 5 commentsAnswered ✓

Hope someone can help.

I have two users trying to produce dunning letters, for one user the email address appear in the Destination column of the Collections Dunning Request Status Report, but the other user it does not.

Is there a screen, where I need to give access to the new user so the report generates identically.

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