Automatically allocate returns to the vendor
Hi , I'm using Oracle EBS ERP R12.2.11 version.
Currently, we have two Operating Units, A and B.
B serves as a supplier to A, and A issues purchase orders (PO) to B. Simultaneously, B creates a sales order (SO) with A as the customer.
Now, I am seeking a way for A to automatically process a return to the vendor when B creates an SO Return, and B has already initiated the Return Merchandise Authorization (RMA) receipt.
Note: The price of the SO Return may not perfectly match the PO, as the orders may involve a many-to-many relationship.
May I ask for any polite suggestions?