Overpayment in AR
Hello -
Currently, we have configured that if an overpayment is sent to AR and is processed by Payment Predictor, a worksheet will be generated for review. I wanted to ask how are we able to refund the overpayment amount to the customer by using the AR to AP Refund process? Can you please share the steps how to handle this in PeopleSoft from AR to AP.
Thanks,
Michael