PeopleTools and Lifecycle Management - PSFT (MOSC)

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Insights Shows "User authentication failed: orcl_auth_plugin_exception"

in PeopleTools and Lifecycle Management - PSFT (MOSC) 3 commentsAnswered

When accessing PeopleSoft Insights (OpenDashboard) in our FSCM UAT environment, we keep on getting the following message:

{"message":"User authentication failed: orcl_auth_plugin_exception: [orcl_auth_plugin_exception] Reason: User authentication failed","statusCode":401,"error":"Unauthorized"}

Latest change in the environment is that we are trying to enable unified navigation with HCM being the main access point to go to FSCM. We are on PeopleTools 8.60.14/Windows 2022/FSCM 9.2 PUM 49.

Appreciate any inputs you might have.

Thanks,
John

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