Siebel Open UI, Tools, Scripting and EAI (MOSC)

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Siebel EAI PickList Error SBL-EAI-04401

edited Nov 19, 2024 7:40PM in Siebel Open UI, Tools, Scripting and EAI (MOSC) 9 commentsAnswered ✓

We are updating a web service for Siebel CRM v23.9 to insert a Service Request with PickList fields that are dependent on a Single Value Field. The FieldDependency user property was added to the dependent PickList fields with the name of the Single Value Field as the property value, but the following error is still showing:

"IDS_ERR_EAI_SA_PICK_VALIDATE

Cannot find entry '*PickList Entry*' in the bounded picklist for the field '*PickList*' in integration component 'Service Request'(SBL-EAI-04401)"

Does the field dependency not work if the "parent" field is a Single Value Field?

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