PeopleTools and Lifecycle Management - PSFT (MOSC)

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Integration Broker - Not All Payments Messages are Received from Vendor

Good afternoon.

We are currently working on our PT 8.60.12 upgrade (non-production). The last piece missing in our testing is the student payment via Self Service. In case anyone has any suggestions, that is greatly appreciated.

Our Student Self Service is setup in pre-production server (just one server), different from the Employee portal app server. This is done since we are planning to do a load testing in the next few days. Once in production, they should all be in the same umbrella.

Our payment integration broker uses a Synchronous service. When making a payment from our PS Campus Solutions page, a new tab is opened to the vendor website. The student completes payment in the vendor website, then it directs back to PS Campus Solutions page. IB outbound messages that contain the student information are generated and sent to the vendor, then we receive the IB response messages that contain the payment information from the vendor.

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