Awareness of Your Project Milestones Means Better-Informed Solutions

With knowledge of your milestones, we can work together to ensure that the best actions are taken in a timely manner. When milestones are well-understood, we can work together to make informed decisions for your success. This may include whether to apply short-term solutions or plan for a long-term solution. We are then better positioned for ensuring success and/or effective alternatives. Early notification of your project provides:

• Time needed to determine cause for complex issues.
• Runway for development/testing of new Bug fixes.
• Opportunity to mitigate impact with short-term alternatives.

Milestone Alert SRs are used to gather information about upcoming important dates for your projects. Inform us of your milestone by opening a new SR including 'Milestone Alert' in the Problem Summary and these details in the 'Problem Description':