How to stop generating OKS Credit Memos for NO CREDIT RMA Orders
we are using Oracle EBS R12.2.9.
When we issue an RMA order from Oracle Order Management (OM) using the RETURN RECEIPT NO CREDIT order type, the system is generating an OKS Credit Memo (CM) in AR for subscription-related orders after contract termination.
However, when we create an RMA order for a non-subscription line with the same RETURN RECEIPT NO CREDIT order type, it does not generate a CM in AR, which is the expected behavior for non-service orders.
For the order line type setup, we are using the following process flow:
Line Flow - Return with Receipt and Approval, No Credit