Voided payments in oracle payables during reconciliation in cash management these payments available

Hi All.

We are currently experiencing an issue where all voided payments are appearing in the reconciliation window within Cash Management. Specifically, when we attempt to reconcile a statement and review available payments, both negotiable and voided payments are visible for reconciliation. The business has requested that voided payments should not be displayed in this window.

Upon investigation, we found that the "Show Voided Payments" option is enabled under the Reconciliation Controls section in the system parameters. This is likely why voided payments are appearing during reconciliation. However, even after disabling this option, voided payments continue to be displayed.

Could anyone kindly share any insights or solutions if you have encountered a similar situation or are familiar with this issue? Your assistance would be greatly appreciated.