Why do I only see "Access Denied" errors when trying to view the forums?

Why do I only see "Access Denied" errors when trying to view the forums?

You have a community account, but no access to the forums or the ideas labs

If you're seeing "Permission Denied" and "No discussions found" errors when navigating throughout our community, the Support Customer role has not been granted to your community account.

This could be for a variety of reasons, and in general you will want to address the situation by following the instructions that appear in the red banner at the top of the community's main page.

Important: If your account is in a state that does not allow forums access, a red banner will display on