Financial Management - PSFT (MOSC)

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How to correct an Contract to Billing interface credit tied to the wrong invoice/line

in Financial Management - PSFT (MOSC) 1 commentAnswered

We had a credit stemming from a bill plan reversal that was processed through the billing interface from the contracts module. The process went to error and the incorrect original invoice was put into the interface error and reprocessed. We now have an invoice generated that has multiple contract/bill plan lines included on it that are correct and 1 line that is incorrect. We are searching for out best option to get this corrected and not affect all the other correct lines.

We are on PeopleTools 8.60.12 and PUM 44.

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