PeopleTools and Lifecycle Management - PSFT (MOSC)

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Getting an error from the voucher approval page when trying to do the View Printable Version.

in PeopleTools and Lifecycle Management - PSFT (MOSC) 3 commentsAnswered

When trying to view the printable version of the voucher from the voucher approval page I am getting this error.

Invalid application package:method registered for this action. App Package:method AP_FLUID_APPROVALS:printVersion:doActionWithParms.
Contact your system administrator.

The PeopleSoft User role was replaced with a custom role that has a cloned PTPT1000 PL. The approval user that has the custom role gets the above error but another user that still has the PeopleSoft User role gets the voucher print successfully. Checking the cloned PL against PTPT1000 I could not find any differences between the 2. The person that did the clone thought they had removed some unneeded pages but must have forgotten to save it so was confused as to why the approval user was not working. After doing some testing I discovered

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