Advanced Collections - EBS (MOSC)

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How to send Customer Dunning Letters

in Advanced Collections - EBS (MOSC) 2 commentsAnswered

Hi Team

Version:12.2.9

We have couple doubts, please help on below

Business wants to start to send the Dunning Letters to Customer from 01-Sep-2025 and 60 days from current who did not pay.

Please let us know how can achieve this.

Can you please elaborate about scoring component and what basic to assign scoring to the customers. Below is the ex..

What are the criteria to provide the score Low and High for range of date to sending the customer dunning letters. Pls explain for below exp.

Appreciate your help

Thanks

Mallik

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