How to reverse a baddebt adjustment against the invoice which is already made
Hi team,
We have a scenario in oracle R12 where an AR invoice is treated as a bad debt as customer not turned up for long period and have made an adjustment using the 'bad debt adjustment' activity. Later customer turned up to pay but when trying to reverse the same adjustment with positive amount, getting the below error and unable to reverse the adjustment.
Adjustments Error:
APP-AR-11503 : Invoice Type Adjustment Must Make the Balance Due Zero
How to perform the reversing the bad debt adjustment for the same invoice?
Regards,
Manoj