Advanced Collections - EBS (MOSC)

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Collectors Configuration Questiom

in Advanced Collections - EBS (MOSC) 2 commentsAnswered

IEX & we are on 12.10

Hi, we have have a Collector on maternity leave

Before she left I put some end dates in fields in CRM Admin

This has worked fine. She has NOT

been allocated and new delinquencies when IEX: Strategy Management runs

She is now coming back to work on a phased basis

Ideally we would like her to be setup as follows:

-Update Work Items

-But not be allocated new Delinquencies/Work Items by IEX: Strategy Management

I have put some screen shots attached to show the current config

Could someone help to decide if the aspiration in the 2 bullets above is tenable?

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