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Getting Started in MOSC

I can't log into my cloud account

Sep 13, 2025 9:01AM in Getting Started in MOSC 1 commentAnswered

I can't log into my cloud account where I have two instances for the following reasons:

I don't remember the password
I no longer have the associated email address

Is there any way to recover or reset my password? Is there any way to associate another email address with my account?

I have Oracle 2-factor enabled on my mobile device and I have information about my instances. Can that help solve my problem?

Thank you, it's urgent.

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