Financial Management - PSFT (MOSC)

MOSC Banner

Need advice on sending invoices for overdue charges

in Financial Management - PSFT (MOSC) 7 commentsAnswered

We are considering sending invoices for overdue charges. Looking for others who do the same. First need any general advice you can give. Also have specific questions.

  1. Can you automatically email invoices for overdue charges similar to billing invoices?
  2. Can you attach the invoices to the customer account?
  3. Are this type of invoice visible in the collection workbench similar to statements and dunning letters?
  4. What do you use as the invoice number to make it unique or to link it back to the original item?
  5. Can you re-print an invoice after it has been printed?

We are getting push back from our customers about being asked to pay something from a statement. Normal practice is to only pay from original invoices. Anyway, we are in the information gathering stage of the process and any feedback will be welcomed. Thanks!!

Howdy, Stranger!

Log In

To view full details, sign in to My Oracle Support Community.

Register

Don't have a My Oracle Support Community account? Click here to get started.

Category Leaderboard

Top contributors this month

PSFT Financial Tags

Instructions for posting

×

1. Select a discussion category from the picklist.


2. Enter a title that clearly identifies the subject of your question.


3. In the body, insert detailed information, including Oracle product and version.


Please abide by the Oracle Community guidelines and refrain from posting any customer or personally identifiable information (PI/CI).


Cloud / Fusion customers - Our Cloud community has moved! Please go to Cloud Customer Connect .


New to My Oracle Support Community? Visit our Welcome Center

MOSC Help Center