Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!
Stay in the Know
Be sure you're subscribed to NetSuite communication to stay in the know about monthly happenings, updates and announcements. Subscribe
Be sure you're subscribed to NetSuite communication to stay in the know about monthly happenings, updates and announcements. Subscribe
iOS devices (iPads and iPhones) cannot place orders in online store.
We are using sitebuilder and we have discovered that customers cannot place orders with iOS devices and credit/debit cards. They go through the checkout and enter their credit cards details and eventually they get to the submit order button.
When they hit submit they are re-directed to the 3DS page of thier bank but after the 3DS process has been completed instead or returning to Netuite the sessionID is lost and they are returned to the login page. Consequently Netsuite does not capture the payment details and does not verify the order and the items remain in the customers checkout.
Tagged:
0