-
"Don't Show Price" box is checked but price is still being displayed in web store
Hello Gurus, We use SuiteCommerce standard for our webstore. When the "Don't Show Price" box under the "Web Store" tab of item record is checked, we were told that the Price and Add to Cart button would be removed. However, we noticed that price is still being displayed. How can we hide price for item with "Don't Show…
-
Web Order is saved even though the credit card declined
We recently turned on credit card authorization for online orders. We use the CyberSource Suiteapp for our credit card processing. If a customer enters an online order (Suite Commerce) and puts in an incorrect CSC code with their credit card info the card is declined and a message stating so shows up at the top of the…
-
How to Add HSTS to the Header of a SC Standard Website?
Is it possible to add the HSTS header line to a SuiteCommerce standard website? What file would that be located in? I don't see a .htaccess. Has anyone come across this problem? Our CC processor requires HSTS but our SC website does not have it. We've reached out to NS support and they were not able to help - just said…
-
Some of our assembly items are showing out of stock in the Web-Store
Some of our assembly items are showing out of stock in the Web-Store. Is there a way to stop that behavior? The item has plenty of inventory of its only component. They have no "out of stock behavior" settings for Assembly items.
-
User event script does not fire on web store user edit
We have a simple user event script, deployed on the customer, lead and prospect record. When logging into web store and editing the user, the script does not execute. We made sure the context for "Web store" on the deployment is selected. All contexts in the "execution context" is selected. When making edits to the lead…
-
Does Inventory Status get considered when looking at available stock for web store?
Should Inventory status be taken into consideration when working out available stock for the web store? We have an item on our SCA web store that is showing as in stock but should not be. We have 32 of the items 30 of them are in Location B which has the 'MAKE INVENTORY AVAILABLE IN WEB STORE' option unchecked and 2 in a…
-
how to get the Kit to display its member items in the Sales Order PDF
We are using SuiteCommerce Standard. We're trying to use a different Unit of Measure than the Primary Sales Unit in our SuiteCommerce items. There seems to be no way to do this - SuiteCommerce only uses the primary sale unit and no other can be set for SuiteCommerce. But we can't sell to our customers in that unit because…
-
How can we control Quantity Discounts for different websites or webstores?
We want to disable quantity pricing in one webstore and need to show in other webstore , these two webstores are from the same NetSuite Account. We can disable the Quantity Discounts feature for the entire account, but we are unable to control it for the webstore. we need to do this in SuiteCommerce, as in this version we…
-
selling assembly items in your web site
Some questions about assembly items, assembly matrix items, and the phantom assembly option. Can assembly items be sold via our web store? Another thread said "yes".. but just confirming since i can't seem to make them work in our store. Do you have to build them first before they'll add to the cart? If so, how can we…
-
Web Store - Items in Cart
I have had two customers complain that when they logged in to our web store there were numerous items in their cart that they did not add. One person said that there were 40 items. Has anyone else experienced this issue?