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SuiteWorld brings thousands of innovators, builders, and leaders together to learn, connect, and shape what’s next. This October, explore how to build a stronger foundation for growth through inspiring keynotes, major product reveals, hands-on sessions, and unforgettable moments—all in one place for our biggest event of the year. Join us
NSC | Cash Sale > FAQs
Q1. If a Customer has a Credit Card saved on their profile, it pushes onto the order as the Payment Method. Is there a way to save a Customer's Credit Card to their record without NetSuite wanting to use it on the order?
Answer: Yes. Open the Customer record, and navigate to Financial Tab. Scroll to the bottom of the screen and you should see subtabs Credit Cards or Payment Instruments.
- Once there, edit on the Payment Cards saved and uncheck the default box.
- After this is done, whenever you create a Sales Order, it will not automatically populate the
Kindly mark "Yes" if you find the reply to your question as helpful. This will aid the community to find the solution/answer much easier. Let's always mark a reply and help the community! ☺️
Shamaine Chan-Oracle | Ask a Guru
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