Discussions

Check out Oracle NetSuite upcoming events and conferences here
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!
Attention: Customers with NetSuite Electronic Bank Payment (EBP) SuiteApp, version 2020.2 QA (ID 315896) must UPDATE (do NOT uninstall) their bundle to the Production version 2022.1 (ID 416781) by December 31, 2022. Note: If users fail to manually update the Electronic Bank Payments SuiteApp within the given time window, this version of the SuiteApp (ID: 315896) will be deprecated and the account will not be updated to Leading version (2022.1) of the Electronic Bank Payments SuiteApp. Please refer to the campaign email sent to impacted customers for more information.
Expand your NetSuite knowledge by joining our Ask A Guru Live sessions. RSVP on this event now.
Update your Profile with your Support type to get your Support Type badge.
NetSuite Release 2023.1 is here! Download the release notes and post your questions in the new Release 2023.1 category.

NSC | Journal Entry > Name Field > Cannot Select Customer

edited Aug 31, 2022 5:24PM in Accounting / ERP

Scenario:

The user is trying to add a customer on the name field when creating a Journal Entry but the drop down list do not show any customer.

Solution:

Since the currency that will be used in this Journal Entry is Australian Dollar, check the Customer Record if Australian Dollar is added on the Financial Tab > Currencies. If not, add them on the list.

After doing so, the user will now be able to select the customer on the Name Field.

Hope this helped!

Refer a Member | Answer Accepter

Micah Timbol | Basic and Advanced Accounting, OTC Guru

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!

Leaderboard

This Week's Leaders

This Month's Leaders

All Time Leaders