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NSC | Journal Entry > Name Field > Cannot Select Customer

edited Aug 31, 2022 5:24PM in Accounting / ERP

Scenario:

The user is trying to add a customer on the name field when creating a Journal Entry but the drop down list do not show any customer.

Solution:

Since the currency that will be used in this Journal Entry is Australian Dollar, check the Customer Record if Australian Dollar is added on the Financial Tab > Currencies. If not, add them on the list.

After doing so, the user will now be able to select the customer on the Name Field.

Hope this helped!

Refer a Member | Answer Accepter

Micah Timbol | Basic and Advanced Accounting Guru

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