Check out Oracle NetSuite upcoming events and conferences here
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!
Update your Profile with your Support type to get your Support Type badge.
Expand your NetSuite knowledge by joining our Ask A Guru Live sessions. RSVP on this event now.
Community Poll: What sort of content would you like to see more of?
Get ready to take on exciting new challenges and become the next SuiteMaster of the Month!

SuiteCommerce Advanced, Avalara and Promotion Code

SuiteCommerce Advanced (SCA) and Avalara calculate tax properly without Promo codes.

The challenge comes when we try to use a Promo.

Example within checkout:

One item for $99 has tax of $8.17. If we add a promo code for 50% off the tax should go to $4.09.

The tax does NOT go to $4.09, it remains at $8.17.

If we change the quantity from 1 to 2, the tax goes to $0.

If we checkout, the customers card is charged the correct tax amount and the SO has the correct tax in the NetSuite UI.

Images below explain the issue.

Thank you in advance for any thoughts,



Howdy, Stranger!

Log In

To view full details, sign in.


Don't have an account? Click here to get started!


Community Whiz

Quarter 3 (Jul-Sep 2024)

This Week's Leaders

This Month's Leaders

All Time Leaders