Discussions
Read on for the latest updates including:
• Agenda Builder launch
• SuiteWorld On Air registration
• New NetSuite Prompt Studio Contest
• And more!
Check out this thread to learn more!
NSC | No Available Serial Number When Fulfilling an Order
Scenario
Users may experience having a Sales Order and when they click on the "Fulfill" button, it generates a record with pre-populated Serial Numbers in the Inventory Detail, however, when trying to save the Item Fulfillment, the error "The following inventory numbers are not available: XXX"
Solution
When this happens, it is possible that the serial numbers have been added in multiple Sales Orders/transactions before any fulfillment and later on one of the Sales Orders is fulfilled.
The first approach we can do is to
- ) Go to the Item record > Inventory Detail
- ) Click on any of the affected Serial Number hyperlink. A pop-up will appear showing the
Refer a Member | Accept Answers | Content Creator
_______________________________________