Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!
Update your Profile with your Support type to get your Support Type badge.
Uncover the power of data with the Analytics Hub —your ultimate guide to mastering NetSuite Saved Searches and Reports. Simplify the complex and unlock your organization's true potential. Dive into the Analytics Hub now and soar to new heights!
NetSuite 2025.2 Release Notes - This document summarizes the changes to NetSuite between 2025.2 and the previous release.
To help you get the most out of your 2025.2 Release Preview account, review the topics outlined in the 2025.2 Release Preview Guide.
SuiteWorld October 6 - 9, 2025: Agenda Builder is live!
Read on for the latest updates including:
• Agenda Builder launch
• SuiteWorld On Air registration
• New NetSuite Prompt Studio Contest
• And more!
Check out this thread to learn more!
Read on for the latest updates including:
• Agenda Builder launch
• SuiteWorld On Air registration
• New NetSuite Prompt Studio Contest
• And more!
Check out this thread to learn more!
Please note that on Friday, September 19, 2025, at 8:00 PM Pacific time, our Case Management System will undergo a scheduled maintenance for approximately 4 hours. During this time, case creation via SuiteAnswers will be unavailable and inbound calls will be routed to Customer Service.
Cannot Remove Shortcut
I added a shortcut to a custom record, using the Shortcuts toolbar icon (the star), and then I couldn't edit it. It didn't even appear in my Shortcuts. To remove the shortcut, try:
- Navigating to setup shortcuts (hover over the three vertical dots in the upper right-hand corner of the Shortcuts Portlet and select Set Up)
- Without making any changes, select Save
- The shortcuts appearing in your Shortcuts Portlet, that you cannot edit, should disappear.
I don't know if this will solve for all problems but I added a shortcut directly from a custom record. I could not edit it because it did not appear in my shortcuts setup menu. I went into setup shortcuts and clicked Save. The shortcuts I added directly from the custom record (the ones I couldn't edit) disappeared and my other shortcuts remained intact.
Tagged:
3