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• New NetSuite Prompt Studio Contest
• And more!
Check out this thread to learn more!
Is it possible to include Transaction Details in Case Notification Emails?
Is it possible to include the 'Transaction' that a case is linked to in the notification email
I've customised the notification email, which uses the format 'case.xxxx' for all the case fields, so I'm not sure if the Transaction can be shown as case.transaction or case.transaction.id (and the transaction list is a sublist), or if the email is being sent from the transaction anyway, so just 'tranid' or similar?
I've tried most of these combinations, and nothing is populated in the email.
This question
Case Creation Email Notification — Oracle NetSuite Support Community
Seems to imply that the transaction can be included, but doesn't say how.
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