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Dynamic fields within Invoice Group e-mail template not populating when using a Scheduled Workflow
I'm working with the Grouped Invoice functionality and i'm mailing these with an E-mail template through a Scheduled Workflow that runs each day at 17:00. Within the E-mail template i'm using fields that i've selected with the field picker: ${invoicegroup.invoicegroupnumber} ${invoicegroup.customer?keep_before(' ')}…
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Add amount paid field from invoice to dunning email template
How do you add the 'amount paid' field on an invoice in a dunning email template? I tried creating a new transaction body field to add to the customer record but there is no option to source 'amount paid' from the invoice record.
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NSC | "An unexpected error has occurred..." When Viewing the Email Template Lists
Scenario: When the administrator navigates to Documents > Templates > Email Templates, the system returns an error message stating: "An unexpected error has occurred. Please click here to notify support and provide your contact information." This error message is only affecting the administrator; other users are not…
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Freemarker in emailtemplate invoice groups
I'm trying to automatically email invoice groups using a workflow. Everything is working fine except one thing. The FreeMarker, which I've added to the selected email template, does not get loaded in the actual email. When I manually send the invoice group using the same template, it does work. Hopefully, somebody has a…
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Email Templates with broken images
Hi team, How do we fix email templates with broken images? Thank you! :)
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Where can I change the Template for NetSuite Password Set Up Successful email?
I cannot find this in the System Email templates.
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Why Shipping Address will not populate in Workflow Email using the {shipaddress} field reference?
Hi everyone, I am trying to send an email via workflow that includes the shipping address. However, when I use the {shipaddress} reference (internal ID for shipping address), it does not populate in the email. Has anyone experienced this before and/or know how to address? Best, Katelyn
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How to edit the body of the Purchase Order for Approval Email sent by Approval Workflow?
We would like the PO memo to show up in the email sent from netsuiteapprovals@netsuite.com. This is the email our managers receive from NetSuite when a PO is pending their review and approval. Oftentimes, our managers are traveling or in an area where they aren't able to access NetSuite easily to gain more information. For…
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Can I use transaction fields on an email template?
The question is a bit vague perhaps, but let me explain with 2 scenarios: I know you can transaction fields (transaction and also the items on the transaction) in System Email Templates. But whenever I try that on a regular Email Template that I would like to use in a workflow to send follow up emails, I get errors about…
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How to send tracking numbers from Item Fulfillment through Workflow?
Is it possible for a Workflow to send the tracking numbers from an Item Fulfillment record when it's marked Shipped ?