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SuiteWorld October 6 - 9, 2025: Agenda Builder is live!
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Read on for the latest updates including:
• Agenda Builder launch
• SuiteWorld On Air registration
• New NetSuite Prompt Studio Contest
• And more!
Check out this thread to learn more!
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Don’t miss your chance to meet our SuiteGurus—NetSuite Support professionals and subject matter experts with extensive experience in select product areas, including OneWorld, Advanced & Basic Accounting, Supply Chain Management, Receivables & Payables, CRM, Account Administration, and the SuiteCloud Platform. Full Conference attendees can prebook exclusive 30-minute one-on-one sessions for your product questions.
Spots are limited! Register through your Agenda Builder and find SuiteGuru under Agenda Enhancements.
How to resolve the error: Cart update failed. Item does not exist?
Some of our customers get this error when they add an item to the cart (WSDK):
"Cart update failed. Item (x) does not exist"
I've encountered this myself as well and would like to know more about this...:
- I usually tell people to clear their cookies... and then the issue is gone. So it's a cookie issue (at least)
- The item DOES exist in Netsuite and has been available for months/years...
The only issue I can think of is:
The item may have been in the customer's cart already from a few weeks(?) ago. The item has been updated in the meantime. Now the customer wants to add it to the cart again, and it's a mismatch somehow...
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