Discussions
It’s that time of the year again! As we embrace the holiday cheer, we want to share an important announcement regarding our holiday schedule. Our dedicated team of NetSuite Support Gurus will be taking a short break to recharge during the holidays, from December 24, 2024, to January 1, 2025. We’ll be back in full swing, ready to assist you on January 2nd. During the break, feel free to explore the wealth of NetSuite resources on our platform.
As we celebrate the season's joys, we are incredibly grateful for your ongoing support and engagement. Have a fantastic holiday break, and let's gear up for an incredible 2025!
Here are some examples to get your creative juices flowing.
"Did I pay vendor John Doe last month?"
"Take me to my largest sales order for this month."
"What invoices haven't been paid yet?"
NSC | Serial Number Not Available When Fulfilling a Sales Order
Scenario: When a user fulfills a Sales Order for Serialized Items, there may be instances when the serial number is not available in the Inventory Detail window> Serial/Lot Number dropdown.
Solution: It is possible that the serial number has already been included in other Item Fulfillment/Transaction causing it to not show in the current Item Fulfillment.
SuiteAswers ID 12564 discusses two approach on how this can be verified. A Saved Transaction Search or an Inventory Valuation Detail Report can be created to identify the transactions that might have already been made for that serial number. But below is another approach, especially if the issue is only for a specific serial number:
Refer a Member | Accept Answers | Content Creator
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