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NSC | Resolve Error: “You do not have access to this page.” when Viewing Reports

edited Apr 3, 2024 6:13PM in Accounting / ERP

Users with Custom Roles are opening the report but fails to do so due to error being encountered. Reports is a useful tool in decision making and some custom roles need access to view it to analyze the information.

To troubleshoot, users may check the following:

1. Check if the report has the role selected under Audience tab

2. If the report is coming from a Managed Bundle (ie: International Tax Report), check if the Script for the particular report have the Custom Role selected as Audience:

  • Navigate to Customization > Scripting > Scripts
  • On Filter, Type: Select Suitelet
  • Look for Script Report
  • Click

Clarisa De Torres | Ask a Guru

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