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SuiteApprovals Record Locking on Sales Order Rules

edited Jun 2, 2025 2:39PM in Ask A Guru 3 comments

Hi Everyone,

We have implemented the SuiteApprovals Suiteapp (SAS) and we have run into a limitation where the Sales Order record type is locked during the Pending Approval and Approval status.

It appears there is no way to toggle this off in the Approval Rule (like you can do with a Purchase Order)

Does anyone know of a way to disable locking for the Sales Order record type?

The below screenshot is from when I select the Purchase Order record type. This represents our desired result, where the selections for locking are not greyed out.

NOTE: As it stands now, this only seems to work for Purchase Order record types however we would like it to work for Sales Order record types as well.

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