NSC | Reorder Multiple field in Item Record is greyed out

Scenario

User wants to know why Reorder Multiple field is greyed out on their Item Record.

Solution

The Reorder Multiple field is greyed out because the Replenishment Method of the item is set to Time Phased or Material Requirements Planning. Reorder Multiple field is only available if the Replenishment Method is set to Reorder Point.

Based on the field help, this field allows you to enter the quantity you prefer to order of this item each time. Then, the Order Items page suggests ordering a quantity of this item that is always multiple of the number you enter.

For example, if the vendor only accepts orders in multiples of one thousand, you would enter 1000 in this field. Then, the Order items page might suggest that you order 1000 or 2000, but not 1500.