Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!
Update your Profile with your Support type to get your Support Type badge.
Don't miss out on our Weekly Quiz! You only have until March 20, 2PM ET to comment your answers and earn rewards! Click here for more details.
Make Your Voice Heard: What Tech & ERP Topics Should We Explore in our Next Webinar?? We’re all ears! Vote now, and the poll runs until January. Poll for ERP | Poll for Tech.
Uncover the power of data with the Analytics Hub —your ultimate guide to mastering NetSuite Saved Searches and Reports. Simplify the complex and unlock your organization's true potential. Dive into the Analytics Hub now and soar to new heights!
To help you get the most out of your 2025.1 Release Preview account, review the topics outlined in the Release Preview Guide.
NetSuite Release 2025.1 Release Notes are available for download here!

NSC | Custom Role Is Unable To See All Customers Group in Billing Operations Status Page

in Accounting / ERP

Scenario

A user noticed that when logging in to a Custom Role, he is unable to see the "All - Customers" Customer/Group when he accesses the Process Billing Operations Status page in their OneWorld Account. When he logs in as Administrator, he is able to see it. The Custom Role is not encountering issues about this before. They have not modified the permissions on the Custom Role.

Solution

One reason why "All - Customers" Customer/Group is not available when accessing the Process Billing Operations Status page in a OneWorld account is if the ALLOW CROSS-SUBSIDIARY RECORD VIEWING option for the role is disabled.

Jeremy Guimaras-Oracle | Ask A Guru?️


NEW AAGL SIGN.gif


Learn how to Refer A Member| Earn the Answer Accepter Badge | Be the Content Creator of the Quarter| Vote for the content you want to see!

Expand your NetSuite knowledge by joining this month's Ask A Guru Live about Advanced Accounting. RSVP on this event now!

Tagged:

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!

Leaderboard

Community Whiz

Quarter 1 (Jan-Mar 2025)

This Week's Leaders

This Month's Leaders

All Time Leaders