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NSC | How To Resolve Unable To Add Address in Vendor Record?

Elychelle Gulen-Oracle

Scenario: User using the Administrator Role cannot add Addresses to Vendor records as the pencil icon is missing on the Address list.

To resolve this, here are the steps we may take:

Go to Lists > Relationships > Vendors
Open the Vendor record
Check if the pencil icon is still missing
Perform a hard refresh by typing CTRL-SHIFT-R

This may be due to the browser not running with the updated version of NetSuite codes. To ensure that the browser pulls up the most recent and up-to-date data from the NetSuite System, it is recommended to hard refresh the browser and clear the cache.

I hope this helps! 😊

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