NSC | Rereleased Backordered Items Not Reflecting in the Existing Wave

Scenario:

Re-release Backordered Lines feature is enabled in the user's account but the re-released backordered items are not reflecting in the existing wave.

Solution:

This issue arises due to the status of the pick tasks. For the existing wave to be updated with the backordered items, the pick task status must be “Ready” or “Pending”. If the pick task status is “In Progress” or “Done”, the system will not update the original wave, but will instead create a new wave for the backordered items.

To resolve this, ensure that the pick task status is “Ready” or “Pending” before generating the wave for the updated sales order. This will allow the existing wave to be updated with the backordered items.