Discussions
Join us for complimentary one-day events around the world and step into a future fueled by AI and limitless potential. Explore new breakthroughs, sharpen your skills, and connect with experts who are shaping what’s next. Experience bold keynotes, interactive learning, and connections that span the global NetSuite community. Discover what's next at SuiteConnect Tour 2026.
NetSuite has launched SuiteSuccess Wholesale Distribution Edition, in Japan. Please join us the webinar on February 12 that introduces NetSuite solution with demos and case studies for Wholesale Industry.
Register Now
Have questions or experiences to share? Post your Release 2026.1 questions and join discussions in the Release 2026.1 category.
NSC | WRM - Warranty Record Not Automatically Created
Scenario:
A warranty record was not automatically created after creating the invoice record.
Solution:
User should verify if any of the possible reasons below is the cause of the issue:
1. The Automatically Register Warranty on Invoice preference is not enabled. This preference automatically checks the Register Warranty box on the invoice, for items where warranty tracking is enabled. Regardless of how the invoice is created or generated, the preference is automatically enabled for the warranty item.
2. Warranty tracking is not enabled on the item record.
3. Item is not inventory and assembly items. Warranty registration is available only for inventory and assembly items.
Niks Blando-Oracle | Ask A Guru?️
Learn how to Refer A Member|Earn the Answer Accepter Badge|Be the Content Creator of the Quarter|Vote for the content you want to see!
Expand your NetSuite knowledge by joining this month'sAsk A Guru Live about Advanced Accounting.RSVPon this event now!