NSC | Drop Ship Purchase Order Does Not Use the Preferred Purchase Order Form

Scenario

User has set a preferred form for Drop Ship P.O. Form under Setup > Accounting > Accounting Preferences > Order Management > Drop Shipments & Special Orders Section, however it is not setting as the default form when creating a Drop Ship Purchase Order in Sales Order.

Cause

• Script Override: The primary cause appears to be a User Event Script from a third-party bundle, which is overriding the form selection, forcing the use of "Custom Drop Ship Purchase Order." If the script is not managed by NetSuite, you’ll need to contact the bundle owner for adjustments.
• Drop Ship Preference: The inventory item’s Drop Ship Preference was set to False, meaning the system should use the form from Transaction Forms > Purchase Order. However, the script’s override took precedence, leading to the unexpected form