NSC | Sales Order Error: You must enter at least one item for this error

Scenario

When attempting to approve a sales order created by another administrator, you encounter the error message: "You must enter at least one item for this error." This issue typically arises when a line item has a quantity of zero and the Create PO column is set to "Drop Shipment" or "Special Order." Other potential causes include inactive components in an assembly item or misconfigured Bill of Materials (BOM) settings.

Solution

Below are three refined solutions to resolve this error, addressing each possible cause. Follow them in order until the issue is fixed:

Solution 1: Correct Zero Quantity on Line Items