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NSC | Save Item Record > Unexpected Error > "..not a valid month"

edited Aug 16, 2025 1:03AM in Accounting / ERP

Scenario

User cannot save an item record due to an unexpected error. This issue is likely caused by a mismatch between the date format in your user preferences and the format expected in the item record's "EXPIRY - SOONEST DATE" field.

Solution

The error occurs because the date format set for your user or role doesn’t align with what the system requires for the "EXPIRY - SOONEST DATE" field. To fix this, we’ll update your date format settings to make them compatible. Just follow these simple steps:

  1. Access User Preferences:
    • On your dashboard, hover over the Home icon.
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